Mathew Alexander reviews
Love this salon! It's discreet and charming with a totally personal service. Luke is wonderful - he listens and advises and I always leave feeling special. He also cuts my partner's hair brilliantly and he's even fussier than me! Do not hesitate to go to this great little salon.
by ladykate2008, 24 Nov 2008
by ladykate2008, 24 Nov 2008
The reviews are legit - I can vouch for the fact that Mathew is fabulous! I found him here and can't wait to go back. I've been to Richard Ward and Hari, both are great, but Mathew has it all and more. Best haircut ever, professional approach yet so nice, lovely salon - all A+. Thank you, Mathew!
by rebecca1, 19 Jul 2008
by rebecca1, 19 Jul 2008
Mathew made me feel 'Sex And The City'. It's not just having your hair done, it's the whole experience. Pampered to the max, I felt glamorous and sexy. Go there!
by Nicola_B, 12 Jul 2008
by Nicola_B, 12 Jul 2008
I have been twice now to this wonderful salon and will continue to go there. My hair has never looked better and I am often complimented on it. The staff (of which I am not one!) are totally professional but at the same time friendly and welcoming. If you want a fantastic cut and colour in lovely surroundings where you are made to feel special, Mathew Alexander is the place to go.
by nicola63, 09 Jul 2008
by nicola63, 09 Jul 2008
These reviews are clearly written by staff, as the haircut I received for the price of £120 was terrible! I had to go and have it cut again elsewhere, having two inches taken off the length because of damage incurred by the crap razor technique adopted by said stylist. Avoid at all costs!
by Prefer Anonymity, 26 Jun 2008
by Prefer Anonymity, 26 Jun 2008
I absolutely love this place! For so many years I've dreaded going to the hairdressers and have always come back with cuts I don't like. I've tried lots of salons in London, including several on here, and yet I've never been satisfied. This place, however, ticks all the boxes. I had my hair cut by Luke, who was fantastic. He wasn't scissor happy like most and gave me a really cool cut. I've had a lot of comments about my hair, and for the price (which wasn't particularly expensive) I'm extremely happy. I'll definitely be booking my next haircut here.
by stu_gallimore (2 reviews), 21 Jun 2008
by stu_gallimore (2 reviews), 21 Jun 2008
Just had my hair done today after reading all the rave reviews on the website. The rave reviews are right! I had a disaster hair colour by another company that ruined my hair. It was like candy floss! Luke and Lorraine were marvellous, explaining exactly what was possible to rectify my hair without ruining it further. Lorraine used a temporary organic colour which made the world of difference to the awful colour I had previously, then applied a Bio-Lustre treatment which has made an amazing difference to the condition of my hair immediately. Luke cut my hair and styled it without being scissor happy but improving the condition tremendously. Would thoroughly recommend this salon for their professionalism, knowledge, friendliness and customer service. If you want great hair, book an appointment at this salon!
by Gina WJ, 13 May 2008
by Gina WJ, 13 May 2008
If you want fabulous hair and to know that you are going to be properly looked after, then Mathew Alexander is your man. Not only does he do a fantastic haircut but he is a creative genius. Lorraine is an amazing colourist too. Just go and try for yourselves!
by carynk, 04 May 2008
by carynk, 04 May 2008
I have very long (waist length) hair and was very nervous about my visit, but I was put at ease straight away. The salon is very intimate and is so cosy and welcoming. The receptionist was very nice. I was taken downstairs for a full-head colour treatment with Lorraine, who was fantastic. She spent two hours colouring my hair and was very patient and professional. I was then taken upstairs for a cut and blow-dry with Mathew. He came downstairs to meet me and made me a coffee and then he came down a while later to check on how my colouring was going. Mathew made me feel great and listened to me when I said that I wanted to keep my long hair. A great guy and a lovely salon. Very professional, personal service. Would definitely go back.
by Raven, 30 Apr 2008
by Raven, 30 Apr 2008
Fantastic salon - clean, chic and comfortable - and excellent customer service. The staff here are very professional. Lorraine is excellent with colour and managed to fix my previously ruined (by another hairdresser) hightlights. Highly recommended.
by ntay9283 (2 reviews), 21 Apr 2008
by ntay9283 (2 reviews), 21 Apr 2008
What a fabulous experience! Lovely colour, followed by superb cut by Luke (he's gorgeous too!). My blow dry lasted days - didn't want to wash it out. Xena was welcoming, Mathew said 'Hi', lovely head massage... everyone was great. Have never spent this much before on my hair, but it was worth it and I will be back.
by lovestyle, 18 Apr 2008
by lovestyle, 18 Apr 2008
Following the reviews here, I went there as a new customer yesterday, wanting a major change. I've got curly, long hair, and I'd been languishing in a terribly unflattering style. I wanted a shorter, versatile do. I had a few ideas, but just wanted to be listened to and to trust the hairdresser to use his expertise to come up with something flattering which suited my lifestyle.
I loved the salon from the moment I went into it. I'm quite shy and clueless about hairdressing, but all the staff were warm, and I felt welcomed and respected. I had an appointment with Mathew. He is so intuitive - he got what I was hoping for immediately. I felt I was in safe hands, and he worked wonders. I feel so much more confident, and I loved the pampering scents and head massage!
I'd never spent so much on a haircut and I was so worried about wasting money, and doing something adventurous. I was reassured on all counts. I now love my new haircut, and I've got tailored products which I know how to use. This place is a cosy, friendly oasis and so worth every penny!
by PreRaphaeliteMuse, 18 Apr 2008
I loved the salon from the moment I went into it. I'm quite shy and clueless about hairdressing, but all the staff were warm, and I felt welcomed and respected. I had an appointment with Mathew. He is so intuitive - he got what I was hoping for immediately. I felt I was in safe hands, and he worked wonders. I feel so much more confident, and I loved the pampering scents and head massage!
I'd never spent so much on a haircut and I was so worried about wasting money, and doing something adventurous. I was reassured on all counts. I now love my new haircut, and I've got tailored products which I know how to use. This place is a cosy, friendly oasis and so worth every penny!
by PreRaphaeliteMuse, 18 Apr 2008
I live in the Midlands and visited the salon last week as a treat. As Mathew was away, I was booked in with Luke. I was so pleased with the whole experience. The staff were lovely - very attentive, very honest and very patient with all my questions. Luke is wonderful. He gave me an honest opinion of what would and wouldn't work with my fine and straight hair and cut it in a style that I am so pleased with. He isn't at all 'scissor happy' and it was worth the 180 mile round trip, even if it was only for a trim! My hair felt fantastic. I wouldn't hesitate to go back.
by ClaireDexter (2 reviews), 05 Apr 2008
by ClaireDexter (2 reviews), 05 Apr 2008
I would just like to say that I'm so happy that salons like this exist. I live in Austria, so getting people to send me out gift vouchers is a bit of a pain, but when I called Mathew Alexander and spoke to Xena she couldn't be more accommodating. This shocked me, as I'm not usually used to people in hair salons that are willing to go that extra mile to give a fabulous service, so this was a very pleasant surprise. I was a bit of a nuisance because I'd never heard of the salon before so had plenty of questions to ask, but Xena was very patient and gave me plenty of information - she couldn't do enough for me, basically. My daughter hasn't used her voucher yet, but I'm already won over by the delightful Xena. I didn't think service like that still existed... very refreshing!
by missmoneypenny£$$, 31 Mar 2008
by missmoneypenny£$$, 31 Mar 2008
A delicious and intimate salon with impeccable staff. I was so happy to stumble upon this gorgeous oasis in Mayfair. Luke and Lorraine were fabulous. This is by far the BEST haircut and colour I have ever had - the experience was wonderful. Thank you!
by happyclient, 28 Mar 2008
by happyclient, 28 Mar 2008
What a beautiful salon and a tremendous team! Tucked away in a stunning part of Mayfair, where total pampering is provided. I had a wonderful haircut with Luke and colour from Lorraine (and for such a fussy client, believe me, this means lots). I am normally a salon 'floater', but I think I may have found my hair's spiritual home! Recommend to anyone.
by addictedtolookinggood, 24 Mar 2008
by addictedtolookinggood, 24 Mar 2008
I am very fussy when it comes to hairdressers but I can only sing Mathew and Lorraine's praises - he is excellent at cutting hair and she is a brilliant colourist. And all the staff are extremely friendly and helpful. I have read the negative reviews and all I can say is that they do not reflect my experience, which has been consistently good.
by Alessandra, 04 Mar 2008
by Alessandra, 04 Mar 2008
For the first time in my life I've walked out of the hairdressers and I haven't gone home and washed my hair. My boyfriend actually noticed and complimented me. It looks great a month later and I don't need to wear it in a ponytail any more. Mathew is brilliant!
by FayeAmber, 12 Jan 2008
by FayeAmber, 12 Jan 2008
I was really looking forward to my visit to this salon, as the reviews were all so good. However, I was really disappointed when, due to the fact that their only technician is constantly off sick, mine and a friend's appointments had to be cancelled twice during the past 5 weeks. It's such a shame. The only reason I'm leaving a 3 star review is because their receptionist was extremely polite and apologetic, which made me feel at ease rather than angry. Maybe I'll give them another try some day.
by trixystix, 04 Jan 2008
by trixystix, 04 Jan 2008
I loved these guys. I had such a cough and cold that day that I was amazed to get anything out of it at all. But extra water was given to me and tea, and all the staff looked after me. I booked a special deal but left a nice tip just for that reason. Maybe the make-up was a little too much for me on the eyes, but it made such a change to go to a salon like this. Although the hours of opening - and who can blame people for having a life? - mean that I can only return when I have time in the day or am going to a party.
by fletcher_sk, 29 Dec 2007
by fletcher_sk, 29 Dec 2007
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